Company
Crewless is a software product operated by Traid Co. LLC, a Florida limited liability company.
Beta Software
Crewless is provided as beta software during testing. Features may change as workflows are refined.
Contractor Responsibility
Contractors are responsible for the accuracy of estimates, invoices, customer messages, taxes, licensing, insurance, and work performed.
Payments
Online payments are processed by Stripe. Payout timing, disputes, refunds, and compliance requirements are governed by Stripe and the connected Stripe account.
Customer Communications
Crewless may help service businesses send transactional customer communications by email, push notification, or SMS. SMS messages are intended for service-related workflows such as lead follow-up, appointment confirmations, scheduling updates, job status updates, estimates, invoices, payment reminders, receipts, and customer-service follow-up.
Program name: Crewless. Message frequency varies based on the customer's request, appointment, job, estimate, or invoice activity. Message and data rates may apply. For help, reply HELP or email support@usecrewless.com. To opt out, reply STOP. Crewless does not support unsolicited marketing SMS.
Marketing SMS
Crewless does not support unsolicited marketing SMS. If promotional messaging is added in the future, it will require separate customer consent before promotional texts are sent.
Contact
Questions can be sent to support@usecrewless.com.